A diary that fills itself, and stays full.
Your real calendar connected so clients book themselves against genuine availability — no double bookings, no back-and-forth. Then reminders by text, email and WhatsApp with one-tap confirm or rebook, and a cancellation offered onward before you have noticed it went.
Who it is forClinics, salons, garages and surveyors — anyone whose diary is the business.
The cost of leaving it.
Booked by phone, lost to silence
People decide they want an appointment at nine in the evening and you are shut. The ones who do book forget, and a slot that could have been sold sits empty because nobody knew it was free until the morning.
- Ready to book while you are closed
- Four messages to agree one time
- No-shows nobody reminded
- Cancellations that stay empty
Booked at nine, reminded, kept
They book against times you are genuinely free, get reminded twice, and can move it with one tap rather than not turning up. When someone does cancel, the slot is offered to the next person waiting within minutes.
- Booked at 21:00 against real availability
- Reminded by text and email
- One tap to confirm or move
- Cancellations re-offered automatically
What we actually build.
Onto the calendar you already keep. Nobody has to move to new software or learn a new diary.
Which hours, which services take how long, buffers between jobs, and who can be booked by whom.
On your own domain, matching the site, working properly on a phone at nine in the evening.
Text, email and WhatsApp, timed to when your no-shows actually happen rather than a default.
Including the waiting list, so a cancellation gets offered onward instead of sitting there.
What is included.
- Your existing calendarConnected, not replaced. Nobody learns new software.
- Real availability onlyBuffers, service lengths and staff rules respected, so no double bookings.
- On your own domainNot a third-party booking page with someone else’s branding on it.
- Reminders that workText, email and WhatsApp with one-tap confirm or rebook.
- Cancellations re-offeredTo the next person waiting, within minutes.
- A monthly reportBookings taken, no-shows prevented, slots recovered.
Live in five working days. Rolling monthly with one month’s notice, and the setup is paid in full before we build.
Get it nowThe questions everybody asks.
Do I have to change my calendar?
No. It connects to the one you already keep — Google, Outlook or most practice systems. Nobody moves to new software and nothing changes about how you look at your day.
What if two people book the same slot?
They cannot. Availability is read from your live calendar and a slot is held the moment someone starts booking it, then released if they abandon it.
Can I still book people in myself?
Yes, exactly as you do now. Anything you put in your calendar closes that time to online booking immediately.
Will it chase people too much?
Two reminders, timed to when no-shows actually happen in your business rather than a default someone guessed. Everything carries an opt-out and we would rather send fewer than annoy your customers.
What about deposits?
It can take one at the point of booking if that is how you work, which for most clinics and salons cuts no-shows further than reminders alone. Say so on the call and it is included in the build.
Tell us about the business.
Four fields. We come back the same working day with a straight yes, a price and a start date — or an honest no if this would not pay for itself in your business.
Would rather just book a time? Pick a slot here — thirty minutes, weekday afternoons. Or email hello@designsurrey.co.